Digital Harmony LLC (“Digital Harmony,” “we,” “us”) provides remote IT support and related technology services. This policy explains how we handle information collected through digitalharmonysllc.com and related intake forms.
Information we collect
We may collect:
- Contact details you submit (name, email, phone, business name)
- Descriptions of technical issues, systems, and preferred contact methods
- Basic technical logs from form submissions (time, approximate origin host) for security and abuse prevention
We do not intentionally collect sensitive personal data unless you include it in a support request.
How we use information
- To respond to support and service inquiries
- To schedule and deliver remote sessions you request
- To improve the clarity and reliability of our website and intake process
- To protect against spam, fraud, and unauthorized use of the form
Sharing
We do not sell personal information. We may share information with service providers who help us operate email delivery or hosting, and when required by law. Remote support may require temporary access to systems you authorize; that access is limited to the work you request.
Retention
Inquiry and session notes are kept only as long as needed to complete the engagement, meet recordkeeping needs, or resolve disputes, then deleted or archived according to our internal schedule.
Your choices
You may request access, correction, or deletion of contact information you provided by emailing us. You may also decline remote access at any time; we will stop the session if authorization is withdrawn.
Contact
Digital Harmony LLC
1602 Central Ave NE
Albuquerque, NM 87106
updates@digitalharmonysllc.com
+1 (505) 637-0147